FAQ

The option to purchase refundable registration is only available during the application/registration process.

All Houston Marathon Committee event fees are non-refundable and non-transferable. In the event you are unable to participate, for any reason, you will not receive a refund.

Participants will not be able to cancel, refund or defer their registrations.

Individuals who are concerned they may not be able to participate in the Houston Marathon Weekend of Events can pay an additional service fee (14% of all items purchased, excluding event processing fees) for a 100% refund of the entry fee and additional products paid by the participant during the registration process. Registered participants, who purchased refundable registration, and are unable to participate in the race (for one of the wide range of perils covered) must apply to receive a 100% refund of their entry fee and ancillary purchases. An update on the application should be received within 10 business days of the application submission. Please note, refundable registration is not eligible to participants whose entry will be paid for by a charity, tour sponsor partner.

Learn more about refundable registration.

Refundable registration is available to individuals who paid for their entry and/or additional products during the registration process. Please note, refundable registration is not available to individuals whose entry will be paid for by a charity, tour or sponsor partner.

No. In the event of a cancellation by the event, the additional service fee associated with refundable registration would not be refunded.

No. Once your refund has been approved the process cannot be undone. We encourage you to complete and submit the refund application when you are confident you can no longer participate in the Houston Marathon Weekend of Events.

If you purchased refundable registration and your reason for not participating is included in the terms, you must complete the Refund Application Form as soon as possible to apply for a refund. For more information on refundable booking visit: refundable.me/haku/

A wide range of perils are covered by refundable registration. Please note, refundable registration does not cover the following:

• If the participant does not attend the event because they are concerned about the coronavirus (COVID-19) or are self-isolating without a positive COVID-19 test or other non-COVID-19 communicable diseases leading to quarantines or travel restrictions
• Actual or perceived: war, hostilities, civil commotion, etc.
• If event organizers cancel the race
• Processing fees associated with items (entry fee, ancillary products, etc.) purchased during the application process

For more information on the perils covered by refundable registration visit: refundable.me/haku/

Refundable registration administered by the Protect Group only provides a refund for the listed wide range of perils covered. Communicable diseases are not a covered reason offered by the Protect Group. See Covid-19 section in the following link to see where Protect Group may consider a refund related to Covid-19: refundable.me/haku/

Individuals who add refundable registration to their application will pay an additional service fee (16% of all items purchased, excluding event processing fees) for a 100% refund of the entry fee and additional products paid by the participant during the registration process. If a refund application is submitted and approved, the additional service fee (16% of all items purchased, excluding event processing fees) will not be included in the amount refunded.

To become a top fundraiser, you must have a fundraising page for the current year’s fundraising campaign for the Chevron Houston Marathon Run for a Reason charity program. To have a fundraising page, you must either sign up as a Fundraise for Registration participant or create a fundraising page via our Charity Index. Using this fundraising page, you will be able to set a fundraising goal, email potential donors, keep track of your donations and send thank you emails.

The top fundraiser is one who raises the most money during the campaign period. For the 2025 event, the period begins on January 14, 2024 and concludes on February 1, 2025.

The best and easiest way to raise money for the Chevron Houston Marathon Run for a Reason charity program is to create an online fundraising page. Using this fundraising page, you will be able to set a fundraising goal, email potential donors, keep track of your donations and send thank you emails.

To create your personal fundraising page, visit the Charity Index, or go to the Run for a Reason section on our website, scroll down to your preferred charity, click on their logo, then select your fundraising option. Enter your information to complete the process and create your fundraising page.

Yes! Companies, organizations and groups that would like to support an official charity through the Run for a Reason program can do so via our Corporate Partnership Program. The Corporate Partnership Program is an active way to encourage wellness, team building and charitable giving within your organization and alongside other like-minded companies. By participating in the event and fundraising on behalf of an official Run for a Reason charity partner, team members will receive amenities that will enhance their race weekend experience.

Click Here for more information about our Corporate Partnership Program.